TRIBE reserves the right to make changes in the range and has the right to remove items from the range before a purchase is completed. We reserve the right for any final sale of products in the range. TRIBE make reservations for any typographical errors in the texts on this website. We give no guarantee that all pictures accurately reflect the actual appearance due to monitor settings. TRIBE reserves the right to adjust prices and any price errors. Any attempt at fraud will be prosecuted. TRIBE reserves the right to cancel a purchase if fraud is suspected. All prices include VAT at 25 percent. All our products are sold per piece if not otherwise is mentioned.
Reprinting and copying of Internet store text and images is prohibited.
If you are under 18 you must have parental consent to make purchases in our web shop.
You can pay by credit card, invoice or cash on delivery
You can pay by Paypal, Visa and MasterCard. Choose credit card payment at checkout, you will be re-directed to the DIBS window where you can safely make your transaction. When paying with credit cards shipping is free within Sweden. Within Europe the shipping cost is 69 SEK.
Invoice (with Klarna):
Invoices are for Swedish customers only. Select the "bill me" to get home the goods before you pay for it. The Credit terms are 14 days. In case of late payment we charge a fee regulated by law, currently 50 SEK and interest of 24 % + applicable reference rate. Standard credit check without knowledge copy takes place and delivery is made to the registered address. When you choose to pay by invoice (Swedish customers only) there will be an administration fee of 29 SEK. More information can be found on www.klarna.com
When you choose COD (Swedish customers only) the postal office will add on a fee of 49 SEK. You will be able to pick up your goods at the nearest postal delivery point where you pay your package.
If you register your cell phone number when completing your order you will get a notification of the delivery set to your phone so be sure to check your phone number before you submit your order.
For COD that returns to us TRIBE reserves the right to charge the customer the cost of return shipping, handling charges and handling fees, currently 150 SEK.
Online Payment Sweden 0 SEK
Online Payment Europe 69 SEK
COD 49 SEK
Invoice (Swedish customers only) 29 SEK
You have full return and cancellation rights within 14 days after you received the goods.
Your jewelry comes in a sealed bag, for hygienic reasons the seal must be unbroken for any returns or cancellations. This is a guarantee that everyone will get an unused piece of jewelry but also for reasons of hygiene and safety.
Finger rings, bracelets, and T-shirts for returns will be approved provided you have not used the product and that it is returned in undamaged condition. All tags and labels must remain on the article. Send us an email at the address email@example.com if you have any questions regarding our return policy.
No returns rights on items on SALE or from our OUTLET.
When a product is returned to us, the customer pay for return shipping. Returned products must be sent back in a padded envelope, (similar to the one the goods came in) or cardboard..
When the return is approved we will send you the item you want in exchange or return your payment. If you paid by credit card, please send information about the bank routing number and bank account.
Send returns/exchanges to Tribe, PO BOX 311 72, 400 32 Gothenburg. Do not forget to send information about what you want us to do, invoice number and telephone number. TRIBE is following the Consumer Agency recommendations.
If we sent the wrong item wrong size, color, etc. you can complain about the product. Contact us before sending the item back. When a product is returned to us, the customer pays return shipping. Returned products must be sent back in a padded envelope, (similar to the one the goods came in) or cardboard. Send returns to: Tribe, PO Box 31172, 400 32 Gothenburg. Do not forget to send information about what is wrong, invoice number and telephone number. TRIBE follow the Consumer Agency recommendations. For further information please visit www.konsumentverket.se.
Damage in transit:
If the package and/or the content is damaged when you receive it, report it immediately at site.
Security of supply:
Tribe always sends an order confirmation to the email you have entered before we send the goods to you.
We usually send your goods the same day or the day after you ordered them. The delivery time is 2-3 working days. If an item runs out of stock we will inform about this.
In connection with your registration and ordering you agree by law that we store and use your information in our business to fulfill our commitment to you. TRIBE protects your personal data under the Data Protection Act.
You always have the right to see your personal information registered with us. If they are incorrect or incomplete, you have the right to rectification or erasure. You do this via email to firstname.lastname@example.org
TRIBE uses encrypted data transmission. Payment and personal information is done through secure websites. Please note that you must have parental permission to make purchases if you are under 18 years old.
In the event of war, hostilities, civil war, revolution, rebellion, governmental action, strike, lockout, blockade, natural disaster or similar event, the TRIBE to apply to Force Majeure. This means that this agreement does not need to be fully realized. If that happens, we will attempt to notify the customer of this. In case of dispute, we follow the course Consumer Complaints Board decision.